Hello... 👋,
I am a graduate of BINUS University with a Master's degree in Management Information Systems.
I have experience across various industries, including banking, education, e-commerce, F&B, FMCG, insurance, government, outsourcing, SaaS, payment gateway, and software agencies.
WORK EXPERIENCE
Lecturer
Bekasi | January 2025 – Present (Part-time)
As a lecturer, I am responsible for teaching, research, academic guidance, and community service, with a focus on curriculum development and academic administration. As a practitioner lecturer, I bridge theory and industry practice to provide students with real-world insights.
Lecturer
Jakarta | January 2025 – Present (Part-time)
As a lecturer, I am responsible for teaching, research, academic guidance, and community service, focusing on curriculum development and academic administration. As a practitioner lecturer, I integrate theoretical knowledge with industry practices to give students practical insights
Operational Governance Officer
Jakarta | October 2024 – Present (Full-time)
Responsible for developing, implementing, and overseeing IT governance policies and standards to ensure compliance with regulations and best practices. I also manage risk, audits, and information security while supporting strategic planning and optimizing IT processes to align with business objectives.
IT Governance
Jakarta | August – October 2024 (Full-time)
Responsible for ensuring compliance with IT policies, standards, and regulations while managing risk, audits, and information security. I also contribute to strategic planning, oversee technology governance, and enhance IT process efficiency in line with business needs.
Chief Innovation and Technology Officer
Bogor | January 2024 – Present (Part-time)
Developing innovation strategies, launching new products or services, and managing an innovation portfolio aligned with company goals. I collaborate with various departments, identify and manage risks, foster an innovation culture, and seek strategic partnerships to support business growth.
General Manager
Karawang | July 2023 – January 2024 (Full-time)
Responsible for team recruitment and management, business strategy development and execution, and financial analysis to improve efficiency and profitability. I also designed marketing and sales strategies to promote company products and services.
Founder
Jakarta | June 2023 – Present (Entrepreneur)
Responsible for evaluating journals and research while formulating short-, medium-, and long-term business plans to ensure company growth and sustainability.
Head of Technology & Product Department
Bogor | March – August 2024 (Full-time)
Oversaw all IT department activities, designed and implemented systems and procedures, and ensured data security, network access, and system backups. I was also responsible for asset and system structure integrity, project management in program development, licensing preparation with Bank Indonesia, and ISO 27001:2022 implementation and audit.
Product Manager
Bogor | January – March 2024 (Full-time)
Responsible for understanding customer needs through market research, developing and evaluating product ideas for market sustainability. I coordinated with sales, marketing, and technology teams in product development, analyzed short- and long-term sales, determined pricing based on market research, and launched new products with return-on-investment analysis.
User Experience Consultant
Jakarta | May 2023 – May 2024 (Freelance)
Collaborated with cross-functional teams such as marketing, creative, and developers to design optimal user experiences. I was responsible for user journey design, wireframing, UI design, illustrations, and overseeing projects to ensure alignment with user needs and vision.
Senior UI UX
Jakarta | September 2023 – April 2024 (Full-time)
As a Senior UI/UX Designer, I collaborated with cross-functional teams to design user journeys, wireframes, UI designs, illustrations, and optimal workflows. I also oversaw projects, ensured progress was on track, and reported to the Head of Customer Experience.
Chief Executive officer (CEO)
Bogor | December 2020 – September 2022 (Full-time)
Represented the company to stakeholders, including shareholders, government, and the public. I led the development of short- and long-term strategies and formulated and implemented the company’s vision and mission.
Chief Experience officer (CXO)
Bogor | April 2020 – November 2020 (Full-time)
Led the company’s UX strategy, managed software and hardware design, and developed creative concepts. I was also responsible for intellectual property protection and ensuring user experiences aligned with business and technology needs.
Marketing Director
Karawang | February 2021 – July 2022 (Part-time)
Responsible for company marketing policies, market research, sales program development, and advertising strategies to increase brand awareness and business growth.
UI UX Designer
Jakarta | April 2019 – April 2020 (Full-time)
Collaborated with cross-functional teams such as marketing, creative, warehouse, and developers to design optimal user experiences. I was responsible for designing user journeys, wireframes, UI designs, illustrations, and applying the Scrum methodology in product development.
Researcher
Jakarta | September 2019 – February 2024 (Internship)
Collected qualitative and quantitative data, analyzed it through usability testing, and conducted validity and reliability tests. I also designed user interfaces based on data and test results and evaluated them with stakeholders to ensure optimal user experience.
Graphic Designer
Jakarta | July 2018 – September 2019 (Freelance)
Responsible for creating posters, banners, and other design materials. Additionally, I prepared client proposals and negotiated work agreements to ensure mutually beneficial deals.
Owner & Marketing
Bogor | July 2018 – July 2019 (Entrepreneur)
Managed sales processes, set market prices, and developed marketing strategies and target areas to drive business growth.
UI UX Designer
Jakarta | October 2018 – April 2019 (Full-time)
Collaborated with cross-functional teams, particularly developers, to design user journeys, wireframes, and user interfaces. I also implemented Design Sprint and Agile methodologies to ensure effective and efficient solutions.
UI UX Designer
Jakarta | April 2018 – September 2019 (Part-time)
Designed user journeys, wireframes, and intuitive user interfaces tailored to client needs.
Administrative Staff
Jakarta | January – October 2018 (Full-time)
Collected and archived non-performing loan data, retrieved information on bad loans, and coordinated with other divisions to analyze the data. I also compiled reports for the division head on loan write-offs.
Asisten Administrasi
Jakarta | April – November 2020 (Full-time)
Responsible for collecting and archiving non-performing loan data, retrieving information on bad loans, and coordinating with other divisions for analysis.
Video Editor & Desain
Bogor | February 2017 – April 2017 (Internship)
Collected qualitative and quantitative data, recorded and edited videos from company archives and new footage, and designed visual content to support company needs.
Trainer
Bogor | February 2016 – February 2017 (Part-time)
Provided disaster and first aid training to students and coordinated training outcomes to ensure optimal understanding.
Graphic Designer
Jakarta | February 2015 – February 2017 (Freelance)
Designed layouts, coordinated color and visual elements, and reported project outcomes to the department head.
EDUCATION
2023 - 2024
Master's Degree
Information System Management
Title of Thesis : Developing of recruitment system using gamification at PT. Alametric Teknologi Asia
2018 - 2020
Bachelor's Degree
Information System
Title of Thesis : Analysis of User Experience on The Mobilbroadcast Website at PT Informasi Teknologi Asia (Jatis Mobile)
2014 - 2017
Diploma's Degree
Informatic Management
Title of Thesis : Making a Video Description of the Activities of the Bogor City Regional Disaster Management Agency
SKILLS
IT Governance :
IT Audit, Internal Auditor, Eksternal Auditor, ITIL, ISO, COBIT, NIST, TOGAF
User Experience & Product Management :
User Experience Design (UX), User Experience Research (UXR), User Interface (UI), A/B Testing, Usability Testing, User Persona, Slicing, Product Management.
Design & Video :
Corel Draw, Illustrator, Canva, Photohsop, Premiere, CapCut, Figma, Adobe XD, Balsamiq, Lunacy, InVision, Sketch, Balsamiq.
Software Development & Engineering :
C++, C, Assembly, HTML, CSS, Wordpress, Blogspot, WIX.
Data Analysis & Research :
Quantitative Research, Qualitative Research, Interview, Data Analysis, SPSS, Rapidminer.
Development Methodologies :
Design Thinking, Agile, Design Sprint, BASIC, Lean UX, Double Diamond, Hooked Model, Behavior Model, UX Honeycomb, Waterfall, Incremental.
Management Tools :
Jira, Trello, Asana
CERTIFICATIONS
IT Governance :
IT Audit, ISO 27001:2013, ISO 27001:2022, ISO 9001:2015
User Experience & Design :
Graphic Design, User Experience Professional